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  • Estate management Buckinghamshire, Aylesbury
  • Block management Buckinghamshire, Aylesbury
  • Flat management  Buckinghamshire, Aylesbury

Our Approach to Residential Block Management

Our philosophy is to provide a high level of customer service, and to work hard at building positive, long-term, working relationships with Lessees, Directors and Management Companies.

All the developments we manage are different and we pride ourselves in offering a bespoke block management service that will exactly meet your needs. Our experience tells us that it is often the little things that make all the difference, so whether you need us to make an emergency property inspection at the weekend or arrange a residents meeting on a Friday evening we will do our best to accommodate you.

Many of our clients have chosen Neil Douglas because we are local and responsive. Our office is staffed six days a week and we even run an emergency helpline, which is managed 24 hours a day, 365 days a year.

We’ve had great success in reducing service charges at some of the developments were we are the block manager. This has been achieved through keeping our fees competitive, using cost-effective contractors, careful budgeting and by shopping around for services such as buildings insurance and accountancy. We have helped other clients establish a reserve fund and to recover substantial service charge arrears.

Our clients vary considerably; we work for Right to Manage Companies, Freeholders and Residents’ Associations. The developments we manage range from 6 to 392 flats, many are purpose built but some are conversions, including a number of listed properties.

We have clients who simply need us to maintain a private road and others that need us to manage everything from cleaning and gardening to the maintenance of lifts and entry gates.


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Monthly financial reports

Prebendal House, Aylesbury