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COVID -19: Click here for a message from Neil Douglas Block and Estate Management

FAQs

We’re sure you have lots of questions about working with us and we’re always available to answer them. Need an answer fast? Perhaps one of our most-asked questions will give you the information you need. Click on any of the questions below to see the answers.

Q: Who are the people behind Neil Douglas?
Q: Who will be my contact if I choose you?
Q: How many developments do you manage?
Q: What criteria do you use when selecting contractors?
Q: What if I have an out-of-hours emergency?
Q: What is your fee structure, and do they carry VAT?
Q: Will you earn any commissions from managing our development?
Q: Where and how do you keep client funds?
Q: Will directors see invoices and receipts at regular intervals?
Q: How do you deal with complaints?

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