Mobile menu

Our Story

Our mission is to protect and enhance the quality of life of leaseholders, owners and residents of every development we manage, right from our very first meeting.

Neil Douglas was built to provide a more satisfying experience for those needing help and advice in managing their properties.

Founded in 2006, we have built a legacy in property management, growing a diverse portfolio of clients through client recommendations and a staunch reputation across Buckinghamshire, Hertfordshire, Oxfordshire and North-West London. Now a team of 13 and growing, we have expanded our portfolio to over 85 clients through developing trusted, long-term working partnerships with leaseholders and directors of Residents Management Companies.

At Neil Douglas, we do things a little differently. We believe that property owners - not freeholders, or developers - should oversee the management of shared areas, and be empowered to make their own decisions with the guidance of their Residents Management Company. We think creatively and offer up choices that other agents may not, helping clients see exactly what the best decision could be for them.

We believe in working in partnership with our clients, sharing our knowledge and experience to help them make informed decisions about the property with mutual understanding. Collaboration is at the core of everything we do and we filter this through every channel of our business, creating open working relationships built on regular communication, clear information and a bottom-line of trust.

Our Culture

At Neil Douglas, collaboration is at the core of our business. From team members to clients and suppliers, we aim to work in partnership through open working relationships built on regular communication, clear information and a bottom-line of trust.

We work to share our knowledge of property management with clients, residents and leaseholders so they can make informed decisions about the property with mutual understanding. With communication at our core, we are open, approachable, and quick to answer questions from those who need answers. It is our duty to help leaseholders and owners understand their leases and covenants to avoid any misunderstandings, and show everyone in question that they can place their confidence in us.

Our dedicated, skilled and educated team care deeply about both the properties they manage, and the people who own or live there. We place strong emphasis in developing the knowledge of our team to the advantage of both them and our clients, guiding them towards achieving qualifications with the Institute of Residential Property Management. We also pride ourselves in staying up to date with developments in property law and practice to ensure we are always equipped the most up-to-the-minute advice when it is needed.

But our service is not built on this alone. At Neil Douglas we work diligently to investigate issues and resolve problems. We think creatively and offer up choices that other agents may not, helping you see exactly what the best decision could be for you.

Neil Douglas culture


View All Testimonials